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    Please read our FAQ before sending us a message.

    What are the delivery charges for orders from the Online Shop?

    We have tried to make our delivery charges as fair as possible

    2nd Class – typically 2-5 days

    £0 – £19.99 – shipping is £2.50
    £20 – £39.99 – shipping is £4.00
    £40 – £59.99 – shipping is £5.00
    over £60 – shipping is FREE

    1st Class – typically 1-2 days

    £0 – £19.99 – shipping is £3.50
    £20 – £39.99 – shipping is £5.00
    £40 – £59.99 – shipping is £6.00
    over £60 – shipping is FREE

    Which payment methods are accepted in the Online Shop?

    We accept Paypal as well as all major credit/debit cards. We also have the option for you to pay by Bank Transfer, over the telephone and we even accept cheque payments, but obviously this will slow down the processing of your order.
    You can choose any of these options when you checkout.

    How long will delivery take?

    We use Royal Mail for the majority of our orders, although a different courier may be used at times.

    The 2nd Class option when you checkout is typically a 2-5 day service whilst 1st Class is typically 1-2 days.

    None of those delivery times are guaranteed, so if something is urgent, we ask that you contact us first for further options or advice.